Last Updated: October 2026

Lotus Revival Yoga ("we," "us," or "our") operates out of the Yukon Territory, Canada. We are committed to protecting the privacy and security of the personal information of our clients, website visitors, and users.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our online booking tools, or engage our services, in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

 

1. Personal Information We Collect

We only collect personal information that is reasonably necessary to provide our services and manage our business. This includes:

• Contact Information: Name, email address, phone number, and physical or billing address when you fill out a contact form, request a quote, or book a service.

• Booking & Service Details: Appointment dates, times, and service history related to the work we perform for you.

• Technical & Usage Data: IP addresses, browser types, location data, and browsing behaviour collected automatically via cookies and website analytics.

 

2. How We Use Your Information

We use your personal information to:

• Schedule, confirm, and deliver our services.

• Respond to your inquiries, quotes, and support requests.

• Process secure payments for services rendered.

• Analyze website traffic to improve user experience and optimize our marketing.

 

3. Third-Party Service Providers & Cross-Border Transfers

We do not sell your personal information. However, we share data with trusted third-party service providers to run our operations. Our business remains fully accountable for your data under PIPEDA when shared with these providers:

• Booking & Scheduling: We use third-party platforms to manage appointments.

• Payment Processing: Online payments are processed directly through secure payment gateways. We do not store or see your credit card details.

• Website Operations: We utilize secure website hosting and analytics tools (such as Google Analytics) to track general visitor trends.

Cross-Border Disclosure: Some of our third-party service providers host, store, or process data on servers located outside of the Yukon or outside of Canada (such as in the United States). By using our website and services, you acknowledge that your information may be transferred across borders and subject to the laws and access requests of law enforcement in those jurisdictions.

 

4. Out-of-Territory and International Visitors

We frequently serve tourists and clients from outside the Yukon, including neighbouring provinces (such as British Columbia and Alberta) and international locations. We respect the privacy rights of your home jurisdiction (including BC PIPA, Alberta PIPA, and applicable US state privacy laws). Regardless of your location, you have the right to request access to, correction of, or the deletion of the personal information we hold about you.

 

5. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze traffic. You can manage or disable cookies directly through your internet browser settings. Please note that disabling cookies may affect your ability to use certain features on our website, such as online booking. Please note the cookie banner on our website does not cover third party apps or custom code.

 

6. Data Security and Retention

We implement appropriate physical, technical, and administrative security measures to protect your data against unauthorized access, loss, or theft. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, tax, or accounting requirements.

 

7. Your Rights and Contact Information

You have the right to withdraw your consent to our data collection, access the personal information we hold about you, or request corrections. For any questions, data requests, or privacy concerns, please contact our designated Privacy Officer at:

• Business Name: Lotus Revival Yoga

• Privacy Officer: Jennifer Davey

• Email: lotusrevivalyoga@gmail.com

• Mailing Address: PO Box 30208, RPO Ogilvie, Whitehorse, YT, Y1A 5M2

If we are unable to resolve your concern, you have the right to contact the Office of the Privacy Commissioner of Canada or the Yukon Information and Privacy Commissioner.